We will not give out any information you submit at our site to any third parties. Under no circumstances will your name, e-mail, phone number or address be sold to, or given to any other parties. We will never willfully sell, lease, or rent any of your or your business' personally identifiable information to any third party.
Your personal information is collected through our contact or order forms only. This website has no applications or programs that gather information from your computer without your consent. Registrants and Subscribers are required to give us contact information (e.g., your name and email address). Certain information, such as your email address, is collected in order to verify your identity and for use in our records. Information collected at this website is kept in our records only as long as is necessary to provide requested services to our clients.
Orders for Artisan Aromatics oils are bottled and shipped in the order they're received. Most orders ship next day but do allow 3 business days since we custom bottle for each essential oil order to ensure that you receive the freshest oils possible.
US orders are shipped by USPS Priorty Mail. Base cost is $6.50 for up to 2lb. Over 2lb. is additional by weight.
International orders are shipped by USPS Global Priorty Mail. Base cost is $25.00 for up to 2lb. Over 2lb. is additional by weight.
Orders for Aromatherapy Quick Study Guides are shipped by USPS First Class Mail. Shipping cost is $2.50.
Your satisfaction with our products is 100% guaranteed. If you're not happy with any product for any reason, simply contact us, let us know the reason for the return, and then return it for full refund minus shipping.
Note: Because of the need to insure the purity of our oils, returns are never resold.
Therapeutic Quality - ALWAYS. You can rely on us for true therapeutic quality essential oils - nothing added, nothing taken away - 100% Pure & Natural Essential Oils!